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How To File An Insurance Complaint
To file a complaint, you may use the Electronic Complaint Form below, print a complaint
form below and mail or fax it to us, or you may call us and request a
complaint form at (800) 852-5494 or (501) 371-2640,
or write us and request a Complaint form at:
Arkansas Insurance Department
Consumer Services Division
1200 West Third Street
Little Rock, AR 72201-1904
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Regardless of how you file a complaint, the
following information must be included with your complaint:
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Name, address, and telephone number of person
filing the complaint
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Name of the insurance company
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Name of person insured
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Policy number and Claim number (if applicable)
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Agent or Adjuster's name
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Date of occurrence
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A brief description of why the
complaint is being filed
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Once we receive your correspondence, it will be assigned to one of
our investigators, who will review it and take the necessary steps to
resolve this matter.
Our job is to serve the citizens of Arkansas
and assist them with their insurance questions or problems. We appreciate
your interest.
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AID Electronic
Complaint Form
Click here to file
your complaint electronically.
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Want to fax or mail your complaint form rather than file
electronically? You can select and print the appropriate complaint form
below and fax to us at (501) 371-2749, or mail your complaint to us at the
address listed above.
Consumer
Complaint Form
Health Care Provider Complaint Form
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