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AID Consumer
Brochures |
| The Arkansas
Insurance
Department takes
very
seriously its mission of “consumer protection.” We
believe part of that mission is carried out when consumers are equipped
to make informed decisions. The following brochures are designed
to provide basic information. If you have any questions or need
additional information, please contact our Consumer Services Division
at 1-800-852-5494, or email us at insurance.consumers@arkansas.gov. |
To request a printed copy of a
brochure listed below, please click here.
View
Affordable Care Act Brochures |
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A Shopper's Guide to Cancer Insurance (NAIC)
Information on how a cancer policy works, its limitations and
requirements. |
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Automobile Insurance
Lists and explains the types of coverage that are available, explains
how to file a claim, and how to shop for automobile insurance.
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Choosing
An
Insurance Agent
Explains the different
types of
agents and provides some basic tips to use when selecting an agent. |

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COBRA
Explains who is and who is not covered under COBRA, the length of
coverage, qualifying events, and notice requirements.
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Consumers Guide to Home Insurance (NAIC)
Provides homeowners, renters and mobile homeowners with the information
they need to purchase the correct coverage for their property. |
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Eagle Mediation Program
Mediation is an informal and voluntary process designed to help you
resolve a dispute with your insurance company. The mediator is someone
from the Department specially trained to assist you in coming to an
agreement.
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Life Insurance Buyer's Guide (NAIC)
Explains the basic types of life insurance, addresses how much
insurance you need, provides definitions for policy terms, and how to
find a good value in life insurance. |
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Information and tips
tailored to the unique challenges faced by U.S. military personnel and
their families when purchasing life insurance.
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Explains why and how
insurers use credit information, how your credit history affects your
insurance premiums, and potential ways to improve your credit score.
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Explains the four
basic
parts of an insurance contract, the exclusions that take away coverage,
and the conditions that must be met in order for coverage to apply when
a loss occurs.
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Designed to answer
questions
most commonly asked about settling disaster-related homeowners
insurance claims
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