The Arkansas Insurance Department takes very seriously its mission of “consumer protection.” We believe part of that mission is carried out when consumers are equipped to make informed decisions. The following brochures are designed to provide basic information. If you have any questions or need additional information, please contact us.
A Shopper's Guide to Cancer Insurance (NAIC)Information on how a cancer policy works, its limitations and requirements.Arkansas's Health Insurance Portability and Accountability Act ("HIPAA")Provides a summary of Arkansas's HIPAA and a list of related laws.Automobile InsuranceLists and explains the types of coverage that are available, explains how to file a claim, and how to shop for automobile insurance.Basic Shopping Tips for Insurance ConsumersProvides general shopping tips to use when purchasing life, health, or property and casualty insurance.Buying Viatical SettlementsHelps consumers understand the buying of viatical settlements and how the coverage works.Choosing An Insurance AgentExplains the different types of agents and provides some basic tips to use when selecting an agent.COBRAExplains who is and who is not covered under COBRA, the length of coverage, qualifying events, and notice requirements.Consumers Guide to Home Insurance (NAIC)Provides homeowners, renters and mobile homeowners with the information they need to purchase the correct coverage for their property.Consumers Guide to Earthquake Insurance (NAIC)Provides information on how to make decisions when you buy earthquake insurance.Helpful Tips for Before and After the StormDesigned to help you understand the storm coverage you need before the storm, and what to do to protect your interests after the storm.Insurance Tips for Arkansas ConsumersEnglishSpanishProvides some basic information and definitions of Life Insurance, Group Health Insurance, Automobile Insurance, and Homeowners Insurance.Inventory ChecklistEnglishSpanishHomeowners, are you prepared? An inventory checklist designed to assist you in preparing a list of all your household possessions.Life Insurance Buyer's Guide (NAIC)Explains the basic types of life insurance, addresses how much insurance you need, provides definitions for policy terms, and how to find a good value in life insurance.Life Insurance Information for Military Personnel (NAIC)Information and tips tailored to the unique challenges faced by U.S. military personnel and their families when purchasing life insurance.Selling Your Life Insurance Policy: Understanding Life SettlementsEnglishSpanishExplains basic life settlements and your options concerning selling your life insurance policy.Selling Your Life Insurance Policy: Understanding Viatical SettlementsEnglishSpanishExplains basic viatical settlements and the options you have concerning the sale of your life insurance policy.Understanding How Insurers Use Credit InformationEnglishSpanishExplains why and how insurers use credit information, how your credit history affects your insurance premiums, and potential ways to improve your credit score.Understanding Your Insurance PolicyExplains why and how insurers use credit information, how your credit history affects your insurance premiums, and potential ways to improve your credit score.When A Disaster StrikesEnglishSpanishDesigned to answer questions most commonly asked about settling disaster-related homeowners insurance claims.