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Arkansas Insurance Department
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Consumer Services Division

t: 800-852-5494 or 501-371-2640  f: 501-371-2749 

e: insurance.consumers@arkansas.gov 

We can help! The Consumer Services Division (CSD) assists insurance consumers with complaints and inquiries regarding insurance companies, producers, and adjusters. CSD investigates all complaints, working with the insurance company and the consumer to determine the appropriate course of action. CSD travels statewide to provide educational information and materials, and in the event of significant storm damage, travels to damaged areas to assist homeowners with filing claims and procuring emergency living expenses.

File an Insurance Complaint - information and forms to file a

complaint with the Arkansas Insurance Department.

Companies that Offer the Following Types of Coverage -

individual major medical, short term major medical and limited

benefits, prescription drug card service stand alone, individual

dental, individual vision, association policies, life insurance finders,

health insurance purchasing groups and earthquake coverage

EAGLE Mediation Program - a voluntary mediation program designed to assist with conflict resolution.
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